Steve & Cassandra Allan
New Home Builders Toowoomba and Surrounds
Steve and Cassandra Allan are your local, award-winning builder taking out the prestigious 2017 National Professional Builder of the Year!
"I always found Steve and the staff in the office to be very helpful and welcoming whenever in there. Whenever on site the building team always made us welcome. Issues were always dealt with in every timely manner. I would definitely recommend Steve and the team to any person thinking of building their dream home. Thanks Steve."
"Building our home was a very enjoyable experience. From planning to construction, Steve and Geoff were helpful knowledgeable and approachable. We are very happy with the finished product and can’t wait to do it again."
"The whole experience has been awesome from start to finish. The staff were friendly, helpful and attention to detail was meticulous. For our first home building experience we have enjoyed it immensely. Thank-you Hotondo."
"Hotondo Homes made building our home as simple, pleasant and stress-free as possible. They have an OUTSTANDING service and even worked after hours to suit us! The house is amazing, everything is perfect and better than we could have ever imagined. Thank you Hotondo Homes Toowoomba!"
"Excellent quality and confidence in Hotondo’s ability to deliver on time and without complications. The construction phase was a breeze, which was a major consideration for us as we live interstate. Excellent communication and client approach with a high degree of professionalism. We would recommend Hotondo Homes Toowoomba to any prospective investor and/or owner occupier."
"From the beginning until the end, building with Hotondo has been a great experience. The weekly updates with pictures of the progress was a great way to stay informed. Shay bended over backwards to assist us wherever she could. She worked outside of normal working hours so we could have our meetings outside our working hours. Any question we had by email or phone was answered the same day, this doesn’t happen often in Australia. The showroom and display home gave us lots of ideas that we could implement in our new home design. Even though it’s not easy to pick everything from brick to carpet in one day, the assistance of Hotondo made it painless."
"It is very rare these days to find anything that resembles good customer service. It is even rarer to find customer service that truly goes above and beyond but in dealing with Shay at Hotondo Homes that is exactly what we got. Shay excelled in everything she did for us as clients and nothing we have ever asked of her was ever too much. The team at Hotondo led by Shay have been nothing short of brilliant to deal with and I would highly recommend them and their services to anyone considering building a house/houses in the Toowoomba region. Not only was the service impeccable but the final product was excellent too. "
"This is the second duplex we have built with Hotondo Homes Toowoomba, with the fantastic assistance of Shay Scott. We are extremely pleased with the quality of the builds, the thought that goes into the service to clients and the ease of working with a professional team. Thank you!"
"It’s been a while coming but it takes time to put together the correct words to do it all justice. From the moment we walked in, to inquire about house and land, the atmosphere was extraordinarily welcoming. Shay was friendly, forthcoming, and extremely helpful… As we had never built before, it was important to us that we had all information available to us… We threw all sorts of design ideas, house ideas, personal opinions, personal wants, the list was huge. But Shay was set to the task and at the end of it all, the design set out before us just looked awesome, it was what we wanted, it was how we perceived the house of our dreams in our head. And she stuck to our budget which was a massive plus!! … One thing we picked throughout the whole process is Steve and his team are perfectionists and it was a real positive to us, it didn’t dull the process ever, it showed respect for our dreams and wishes and respect for our ultimate outcome… We had never built before and as such, we were kept in the loop of everything going on, we had all sorts of onsite meetings at each stage to ensure that we were happy with each outcome… So we move in, live in it for over 3 months now and many people we have spoken to say, "what would you change about the house," because apparently this is a common discussion topic when building, with design flaws, missing elements, etc. Well our answer is a big fat "NOTHING!!"… To Steve, Shay and the team of builders that produced the product we have today that we call home, we tip our hats to you, we raise a glass in cheers, we honestly and down to earth thank you for the whole experience, it makes us want to build again, the only trouble is our house is so good we aren’t going to be moving anytime soon."
"We’d like to take the opportunity to thank Shay, Steve, Andrew and the team at Hotondo Homes Toowoomba for making our first time building experience a pleasure. Shay’s passion and dedication to the company and the customer was evident from when we first engaged Hotondo Homes to build our home. Shay worked promptly and tirelessly (many late evening phone calls) to put together the plans and proposal based on our budget and the items we wanted in our home. We had access to professional colour scheme and lighting advice and were very impressed with the final result. Handover date was also brought forward for us based on our personal circumstances which we are very grateful for. We have now been in our home for over two months and have had the chance to utilise all appliances/ features and appreciate the quality workmanship. We can honestly say we are more than happy with our new Hotondo Home and would highly recommend this builder to any prospective customers. "