Hotondo Homes wins major customer service award
Hotondo Homes has been recognised as Australia’s #1 Home Builder in Customer Excellence at the 2023 ProductReview.com.au Awards.
“It’s a remarkable achievement that Hotondo Homes is the builder of choice across Australia,” said National Marketing Manager, Jodie Flower.
“This award is a testament to the exceptional customer experiences our builders continue to deliver, in what has been an unprecedented time for the entire industry.”
This recognition marks their fourth consecutive award win at the annual ProductReview.com.au Awards.
The annual ProductReview.com.au Awards showcase the top-performing products and services as rated by Australian consumers over the last 12 months.
Reviewers across the country applauded the communication, attention to detail and professionalism they received from the team throughout the entire building process.
“We understand that building your dream home is not only an exciting milestone to celebrate, but also probably the largest financial investment many families will ever make,” said Jodie.
“With this in mind, our builders are dedicated to delivering the highest quality homes, and work hard to ensure each and every client feels supported throughout their entire building journey.”
“Despite the numerous challenges every builder in the industry has faced over the last two years, customer satisfaction has remained our number one priority and we’ve continued to deliver on this.”
As Australia’s largest consumer opinion website, ProductReview.com.au attracts around 4.5 million visitors per month and receives 9.5 million pageviews from users researching their next purchase.
“Online reviews continue to be an incredibly valuable source of information for clients,” said Jodie.
“The majority of customers engage with online reviews when deciding whether to trust a product or service.”
“We really appreciate our clients for taking the time to share their experiences building with our team, as their opinions are invaluable to us.”
Specialising in a wide range of single and double storey homes, split level designs, acreage-style properties and duplexes, Hotondo Homes has more than 120 flexible floor plans to choose from.
Their stunning designs capture the essence of modern living, with a variety of floor plans to suit every lifestyle, block and budget.
Established in 1979, Hotondo Homes is a national franchise network of local builders situated across Australia.
As a national building franchise, Hotondo Homes offers clients the personal attention, knowledge and expertise of a local builder, combined with the resources and affordability of a large building company.
To find your local award-winning builder, call 1800 677 156 or visit Hotondo.com.au.